Using our Services
Samples sent to the laboratory must be accompanied by an assay request form (obtainable from our Admin Dept or from the web site (www.thehormonelab.com) or details may be written on headed paper. To ensure the integrity of patient identification in the report, we request that the sample tube(s) be labelled very clearly and that dynamic tests have details of sample order or times as appropriate.
Sample Collection Procedures
Special sample preparation is not required for most of the tests but please refer to the request form, information sheets or the table at the back of this booklet for specific details. An overnight courier service is available for special samples (ACTH/PTH/PTHrP/Renin/Gastrin/Glucagon) for a small additional charge.
Samples must be packed according to the current regulations for shipment of Diagnostic Specimens (a copy is available if required). Pre-paid address labels are available free of charge on request.
All sample results are reported by fax and/or email and can be transferred direct to patient records. Urgent results can be obtained by telephoning the laboratory 8.30 am to 4.30 pm Monday to Friday. An answer machine operates out of hours for any messages.
Not all assays are run every day. Some are performed only twice weekly and certain low demand assays are run less often. The complexity of the high quality techniques we use can require long incubation times and numerous calibration and control samples necessitating the need to batch analyses to keep them affordable. An assay schedule is available on request but subject to change. Urgent requests can be analysed “off-schedule” but this incurs a STAT (x2) charge.
It is the policy of the laboratory to report results in Systeme International (SI) units. A list of conversion factors for commonly measured analytes is provided as Appendix I.
A reference range list is available on request. Reference ranges are subject to revision if methods change; please refer to the sample test report for the current reference range(s).